Working in hospitality is not only a lot of fun, you also learn a lot from it. You will take all competences you learn by working in hospitality with you in your future and will certainly come in handy later. In addition, it will look good on your CV and will add value for the rest of your career. Here you read why working in hospitality is good for your career.
When you start working in the hospitality industry, you are expected to be flexible. You often work on hours and days where others are free. Often you have to work at evenings which can be handy in case you are still studying during daytimes. When it is suddenly busy you can be asked to come at the very last minute. In case it is unexpected warm weather and the terraces are over-crowded. Or you can hear you are not needed since it is very quiet. This requires a flexible attitude.
Flexibility in hospitality not only applies to the entrepreneur, it also has many advantages for you. As a flex worker inhospitality you decide when and where you want to work and for which hourly rate you want to work. At L1NDA Connect, in addition, you also receive your earned money when you want, even if this is the same day.
There is no getting around it: collaboration is of the utmost importance in a hospitality business. Every team member has his responsibilities. All the work will be done smoothly if you act as a real team. It might not always be possible, but when every team member can do what he likes and is good at, you will not only enjoy your work more, everything will run much more smoothly!
Working in hospitality doesn’t only mean you can walk with three plates or a tray full of glasses of red wine. Being able to communicate well with your guests is perhaps even more important. Do you feel free to approach people directly and remain friendly to guests under all circumstances? Working in the hospitality industry is the perfect exercise for people who are still a bit shy. You can get rid of that in no time.
Hard work is normal in the hospitality industry. In fact: you like it to be busy. Not only the time goes faster, you will also get more tip. You are busy taking orders, covering tables and picking them up, keeping guests happy and all of this with a smile on your face. In hospitality you have to be able to switch quickly, remember a lot and remain hospitable. As a hospitality expert you are expected to be alert, keep a clear overview and respond well to the wishes and complaints of the guests so they always walk away with a smile. This shows that you can deal with pressure, set priorities and work efficiently.
5. Dealing with stress
Unexpected nice weather? This means running around making sure everyone on the terrace is well taken care of. You are busy with many things at the same time and yet your guests are properly helped and you remain patient and hospitable. Even though it is busy and sometimes everything goes wrong, the guest will never notice this. Is a colleague suddenly sick? In hospitality you are used to helping each other since guests must be served. Hospitality equals stress. You will learn how to deal with this over time.
6. Being proactive
In hospitality often unexpected things happen. It is important you think proactively and act quickly. Are you proactive? In that case you take responsibility for solving unexpected situations or problems. When you are reactive, you would rather wait for the reaction or decision of others. The longer you work in hospitality, the more proactive you become. A handy skill that will be useful for the rest of your life. As a hospitality employee you will have to approach people on your own. Nobody tells you that people at table 6 are already waiting half an hour. You really have to see this yourself! Working in hospitality teaches you to be proactive.
7. Up-selling and cross-selling
In hospitality you learn sales increasing skills, such as up-selling and cross-selling without being pushy or annoying. With cross-selling you inform the guest about extra products that fit well with what they already ordered. Such as a special port with the cheese board, or a piece of apple pie with the coffee. With up-selling you point the customer to a higher quality product. If they want the house wine, you know how to make them enthusiastic about a more special wine that is more expensive.
In hospitality industry guests do not always show their nicest face. Why they do this isn’t always clear, but you will learn from it. You learn to accept people as they are, even if it’s often frustrating. Guests can be demanding and have unjustified complaints. Is that the case, simply take a deep breath, remain friendly and polite and try to solve the problem while leaving everyone satisfied. Try to avoid discussions and do your best to not take everything personally. Which, by the way, does not mean that you are not nicer to nice guests, it just means that you are not unkind to less nice guests.
Would you like to work in hospitality? Subscribe for free at L1NDA Connect and work when and wherever you want and for the hourly wage you want. You also decide when to get paid, even if this is the same day.